Frequently Asked Questions
Clear answers about pricing, privacy, supported tools, local processing, public links, rights, and what to do when a tool cannot return a result.
Basics
3 answers
Yes. Many Extractly tools can be used without an account. Extractly Pass is optional and unlocks higher limits or stronger media and file options where available.
No. Core tools work with public links or local files and do not require an account, password, or dashboard.
Extractly includes website and metadata checks, image and PDF utilities, QR tools, domain checks, color tools, text tools, platform link helpers, and developer utilities.
Privacy and data
3 answers
Public-link services may keep a limited technical cache to return reliable results and prevent abuse. It is not used as browsing history or an account profile.
No. Image and PDF tools are designed to process files locally in your browser whenever possible, and refreshing the page clears temporary previews and generated results.
If you send a contact or report form, we use the details only to reply, investigate the request, support the service, and handle legitimate safety or legal needs.
Supported sources and limits
3 answers
Platforms can hide public page data, limit requests, change page structure, or block automated access. Extractly explains those limits instead of bypassing them.
No. Extractly is intended for public URLs and public page data only. It does not bypass logins, paywalls, private profiles, or platform restrictions.
The source may have moved content, changed the public page, removed metadata, blocked requests, or made a value available only to signed-in users.
Results
3 answers
Available formats depend on the tool. Local file tools can create downloadable results, while checks and generators usually provide copied text, URLs, summaries, or validation notes.
Extractly can help you check, format, or prepare a result, but it does not grant ownership or reuse rights. You are responsible for copyright, permissions, and platform rules.
Public-link checks depend on what the source exposes. If a page provides limited metadata, blocked responses, or incomplete markup, Extractly cannot safely invent missing data.
Rights and safety
2 answers
No. Extractly is independent. Platform names are used only to describe compatible public URLs and workflows.
Use the report abuse page with the affected URL, a clear description, and a way to contact you if follow-up is needed.
Service
2 answers
No. Extractly does not load third-party advertising networks or place advertising inside the tools.
Try a public URL first, check whether the source is still available, then contact us with the tool name, URL type, and what happened.
Still need help?
Send us clear details, or use the report page if the issue relates to rights, privacy, or abuse.

